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Privacy Policy

This Privacy Policy (hereinafter referred to as the "Policy") regulates the collection, use, and protection of personal data of users of the ESLI mobile application (hereinafter referred to as the "Application") and the website https://esli.com.tm. By using the Application or the website, you agree to the terms of this Policy.

1. Data Collection

1.1. During registration in the Application, we collect:

  • Phone number.
  • User name.

1.2. When placing an order, we additionally request:

  • Delivery address.
  • Order notes (if provided).

1.3. Data collected automatically:

  • IP address.
  • Information about the device type, operating system, and application version.

2. Use of Data

The collected data is used exclusively for the following purposes:

  • Registering the user and providing access to the functionality of the Application.
  • Processing orders, including the delivery of goods to the specified address.
  • Communicating with the user: sending notifications, confirming orders, and resolving technical issues.
  • Ensuring account security.
  • Improving the functionality of the Application.

3. Data Sharing

We do not share your data with third parties, except in the following cases:

  • If it is necessary to fulfill your order (e.g., transferring data to a courier service).
  • If required by law.

4. Data Storage

Your data is stored in secure databases for the time necessary to achieve the purposes of processing.

5. Data Protection

We use modern methods of data protection, including encryption and access control, to prevent loss, alteration, unauthorized access, or distribution of your data.

6. Your Rights

You have the right to:

  • Request information about the data we store about you.
  • Request changes or deletion of your data.

To exercise these rights, you can contact us at info@esli.biz.

7. Changes to the Policy

We reserve the right to make changes to this Policy. The new version of the Policy comes into effect upon its publication on the page https://esli.com.tm/privacy.

8. Contact Information

If you have questions regarding the processing of your data, you can contact us: